Privacy Policy

Last Updated: March 25, 2026

Introduction

Sugar Creek HVAC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and safeguard your information when you visit our website at https://sugarcreekhvac.com.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:NameEmail addressPhone numberAddress (for service requests)Any information submitted through contact forms

Automatically Collected Information

When you visit our website, we may automatically collect:IP addressBrowser typeDevice informationPages visitedDate and time of accessReferring website addresses

How We Use Your Information

We may use the information we collect to:Provide HVAC services and respond to service requestsCommunicate with you about appointmentsImprove our website and servicesSend updates or promotional messages (you may opt out anytime)Monitor website usage and performance

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:Improve user experienceAnalyze website trafficRemember user preferencesYou can choose to disable cookies through your browser settings.

Third-Party Services

We may use third-party services such as analytics tools, scheduling platforms, or advertising services. These third parties may collect information in accordance with their own privacy policies.

Information Sharing

We do not sell, trade, or rent your personal information. We may share information:With service providers who help operate our businessWhen required by lawTo protect our rights, property, or safety

Data Security

We implement reasonable administrative and technical security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

Your Privacy Rights

You may request to:Access your personal dataCorrect inaccurate informationRequest deletion of your dataOpt out of marketing communicationsTo exercise these rights, contact us using the information below.

Children's Information

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will revise the “Last Updated” date when changes are made.

Contact Us

If you have questions about this Privacy Policy, you may contact us at:Sugar Creek HVAC
Website: https://sugarcreekhvac.com
Email: donovanwallace@sugarcreekhvac.com